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Customer Success

​People define success in a myriad of ways: profitability; sustainability; market share; customer loyalty; brand worth; vision. We define success as the relationships and reputation we earn as a trusted provider of technologically advanced locking solutions, in-room safes and energy management systems. Click on the links below to read how our success is the success of our clients- however they define it.
 

Testimonials

Third-party endorsements are credibility gold. Browse our "Fort Knox" below.

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​"We needed a solution that could track and control door access while eliminating the use of metal keys. Onity was the obvious choice because - through a combination of hardware and software - they offered real solutions that would benefit the entire campus. We now have better control, better tracking and more efficiency across campus."

- John Beckwith
Director of Campus Business Services
Loyola Marymount University
 
 

 

 

 

 

 

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​"Onity Kiosks permit unattended check-in, and students no longer need to meet with residence hall staff to be checked-in to their room assignments - a real solution that significantly decreases check-in time. Students can arrive anytime to utilize the Kiosks, relieving our staff of having to be present to process student arrivals. Onity Kiosks allow for a much more efficient process for everyone."

- Stan Duci
Director of Customer Service
Facilities Division
Northeastern University
 
 

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​"The clean lines of Onity's new ADVANCE lock allow it to blend perfectly into the environment of the hotel, and become a design statement in addition to providing state-of-the art security for our guests. It provides an elegant look that is ideal for the 4-and 5-star hotel environment."
- Randy Lacy, VP/Operations
Pacific Hotel Management
Cannery Row Hotel
Monterey, CA
 
 

 

 

 

 

 

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​"For more than a decade, Rosen Hotels & Resorts have trusted Onity for locking solutions that provide superior security, reliability and control. That's why they were a natural choice for Rosen Shingle Creek, our latest and most ambitious project."
- Krista Ellenburg, Project Engineer
Rosen Shingle Creek
 
 

  

 

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​"We have installed Onity locks in our newly opened Homewood Suites by Hilton (Edgewater/New York City Area) like all our other hotels. When it comes to the safety and security of our guests, Onity is and always will be our top choice. Their quality and service is far above the rest."
- Atul Patel, President/CEO
HMB Group of Hotels
 
 

  

 

 

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​"Providing reliable electronic door locks for our guests is as much of a necessity as having a bed in the room. Before installing Onity's hotel locks, our 20-year-old locks were our number one guest complaint. Onity helped us take control of guest security and convenience."
- Rick Vaughn, Director of Engineering
Westin Atlanta North at Perimeter
 
 

  

 

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​"Several factors persuaded us to go with the Onity locking system for our 700-room property. Most notably, the auto-deadbolt and revalidation features of the HT-28 SMART system provide excellent security for our guests and peace of mind for our management. The HT-28 SMART system has been a great solution for our property."
- Tom Youker, Director of Security
Grand Traverse Resort & Spa
 
 

 

 

 

 

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​"With Onity locks, I don't have to be a ‘Control Freak'since the locks provide the control we need. With them, I can give staff all the access they require on a single card, tell an administrator who opened their office after they left for the day, cancel lost ID badges from the system, and rest easier knowing that the locks are secure using Onity's keyless solution."
- Anthony Artrip
Director of Security & Parking
University of Miami
Miller School of Medicine
 
 

  

 

 

 

 

 

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​"As a casino property, our guests demand the highest level of security possible for all their valuables, including laptop computers. Onity's state-of-the-art OS300 safes allow us to provide them with total peace of mind."
- Wayne Miller, Lodge Manager
Spirit Mountain Casino
Grand Ronde, OR
 
 

 

 

 

 

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​"With the nation's highest utility rate on Kauai, we had to find an efficient and cost-effective way to get our rising costs under control. Onity provided the ideal solution that has reduced our HVAC kilowatt consumption by 20-30%. Since installation early this year, the system has nearly paid for itself already."
- Peter Villatora, Director of Facilities
Marriott's Waiohai Beach Club, Kauai
 
 


 


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​"At all of our properties, guest convenience is top priority. The user-friendly design of Onity's energy management system ensures that our guests have total control over their own comfort, while helping us keep utility costs and humidity under control. It's a win-win situation."
- Doran Tajfel
Owner/VP of Hotels Unlimited
Radisson Hotel Palm Beach Airport
 

 

 

 


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"The system has worked really well for us both in energy savings and customer satisfaction.  It helps us manage and maintain room temperatures and also shows us when equipment needs maintenance so we can dispatch staff before it becomes a guest complaint. 
 - Tony Liga
Chief Engineer
Carolina Grande Resort
 

 

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